Page 3 - Lesson Notes

 Whom do we write to?
 A letter to the headmaster, to the principal of a college or an institution, to an Attorney, to an
editor or to other higher official authority, need to be written mentioning theirs posts, proper
addresses, proper salutations , subject, body, complementary closings and providing details
about applicant.
 What are the different types of formal letters?

 Inquiry letters. These letters are used to request more information about a product
or service
 Sales Letters
 Acceptance letter

 Replying to an Inquiry
 Making a Claim.
 Adjusting a Claim
 Apology letters
 Cover Letters.
 Application
 Order letter
 Letter of invitation
 Why is it important to write a formal letter?
 Business letters are very important, the reason being that they serve as a formal method of
communication between people. They also provide valuable information on business related
matters, and serve a legal purpose. ... A good business relationship is maintained through
effective communication.
 What does the formal letter include?