Page 5 - Microsoft Word - Home assignment 19 Directing Meaning Importance
P. 5
inadequacy of resources, structural drawbacks, organizational constraints and
environmental factors beyond the control of the organization.
It is necessary to identify the exact cause(s) of deviations, failing which; an
appropriate corrective action might not be possible. The deviations and their
causes are then reported and corrective action taken at appropriate level.
Step 5: Taking Corrective Action
The final step in the controlling process is taking corrective action. No corrective
action is required when the deviations are within acceptable limits. However,
when the deviations go beyond the acceptable range, especially in the important
areas, it demands immediate managerial attention so that deviations do not occur
again and standards are accomplished.
Corrective action might involve training of employees if the production target
could not be met. Similarly, if an important project is running behind schedule,
corrective action might involve assigning of additional workers and equipment to
the project and permission for overtime work. In case the deviation cannot be
corrected through managerial action, the standards may have to be revised. The
table below cites some of the causes of deviations and the respective corrective
action that might be taken by a manager.
Some examples of Corrective Action