Page 3 - Lesson Note 3
P. 3
There exists an interesting relationship between responsibility and
authority, as a result of delegation. When we give an employee the
responsibility for a task, we must also provide him with the necessary
authority. In other words, for effective delegation, the authority must
complement responsibility. If authority is more than responsibility it
can lead to misuse. On the other hand, if responsibility is more than
authority it will lead to the incapability of completion of the allotted
tasks.
Accountability: Although delegation eases out the job of superiors and
has several benefits for both superior and subordinate, the superior is
still accountable for the task. Accountability is the answerability for the
final outcome of a job. All things considered, regardless of the
delegation, we consider the superior completely answerable for the
tasks. This further means that delegation involves no transfer of
accountability. Notably, accountability flows upwards i.e. a subordinate
is accountable to his superior. Lastly, we generally enforce
accountability through regular feedback on the extent of work
accomplished. In the light of above-mentioned elements, we can say
that authority is delegated, responsibility is assumed and accountability
is imposed. Also, we derive responsibility from authority and
accountability from responsibility.
Principle of Absoluteness of Accountability: Authority can be
delegated but responsibility/accountability cannot be delegated by a
manager. The authority granted to a subordinate can be taken back and
re-delegated to another person. The manager cannot escape from the
responsibility for any default or mistake on the part of his subordinates.
For example, If the chief executive asks marketing manager to achieve a