Page 3 - Lesson Note 1

1. Science, Not Rule of Thumb: When different managers use their own different methods

to get the work done it is rule of thumb. Taylor believed that there was only one best
method maximise efficiency. Taylor advised that every organisation should compare the

results of different methods, test them again and again and finally select one best method
of getting the work done.

2. Harmony, Not Discord: Managers are an extension of the management and serve as a
link between workers and the owners. Workers have to take the instructions from the

managers and managers have to get the work done through the workers. Sometime the

relation between them is spoilt, which is very harmful tor everyone-workers, managers
and owners. This class conflict should be replaced by harmony between the two. Both

should change their thinking towards each other. This is known as mental revolution.

3. Co-operation, Not Individualism: There should be complete co-operation between the
labour and the management instead of individualism. This principle is an extension of

principle of harmony, not discord. The management and the workers should not compete
with each other rather co-operate with each other. Management should consider all good

suggestions made by the employees which can help in cost reduction. At the same time
workers should never think of going on strikes in order to get their unreasonable

demands fulfilled.

4. Development of Each and Every person to His or her Greatest Efficiency and
Prosperity: Scientific management also stood for worker development. Taylor believed

that workers should be aware of the „best method‟. On the other hand, all organisations
should select employee carefully in order to get maximum efficiency. When the duties

are allotted, perfect match should be made between the requirements of the job and the
capabilities of the worker. Training should be provided to improve the skills further. In

this way, efficiency will go higher resulting in prosperity for both workers and company.

5. Mental Revolution:This technique involves a shift of attitude of management and
workers towards each other. Both should understand the value of each other and work

with full participation and cooperation. The aim of both should be to improve and boost

the profits of the organization. Mental Revolution demands a complete change in the
outlook of both the workers and management, both should have a sense of togetherness.