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other. The feeling that business can grow only through exploitation of
society has given way to the belief that long-term benefit of business lies in
serving the society well. So also, a useful institution like business is
recognized as an essential element of a modern civilized society.
(vii) Development of professional, managerial class: Professional
management education in universities and specialized management
institutes have created a separate class of professional managers who have
got an altogether different attitude towards social responsibility as
compared to the earlier class of owner manager. Professional managers
are more interested in satisfying a multiplicity of interest groups in society
for running their enterprises successfully than merely following profit
goals.
KINDS OF SOCIAL RESPONSIBILITY
Social responsibility of business can broadly be divided into four categories, which
are as follows:
(a) Economic responsibility: A business enterprise is basically an economic entity
and, therefore, its primary social responsibility is economic i.e., produce goods
and services that society wants and sell them at a profit. There is little discretion
in performing this responsibility. (b) Legal responsibility: Every business has a
responsibility to operate within the laws of the land. Since these laws are meant
for the good of the society, a law abiding enterprise is a socially responsible
enterprise as well.
(c) Ethical responsibility: This includes the behavior of the firm that is expected
by society but not codified in law. For example, respecting the religious