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for extracting gains for the working class throughout the world has become
very powerful. This has forced business enterprises to pay due regard to
the welfare of workers instead of following a policy of ‘hire and fire’ under
which they could deal with workers at their will.
(iii) Impact of consumer consciousness: Development of education and mass
media and increasing competition in the market have made the consumer
conscious of his right and power in determining market forces. The
principle of caveat emptor (or let the buyer beware) has been substituted
by the principle of ‘customer is king’. Business enterprises have started
following customer oriented policies.
(iv) Development of social standard for business: Businesses are no longer
considered merely money crazy entities, which can be allowed to mint
money at any cost and get away with any kind of business practices. New
social standards consider economic activity of business enterprises as
legitimate but with the condition that they must also serve social needs.
No business can be done in isolation from society.
(v) Development of business education: Development of business education
with its rich content of social responsibility has made more and more
people aware of the social purpose of business. Educated persons as
consumers, investors, employees, or owners have become more sensitive
towards social issues than was the case earlier, when such education was
not available.
(vi) Relationship between social interest and business interest: Business
enterprises have started realizing the fact that social interest and business
interest are not contradictory. Instead, these are complementary to each