Page 2 - Home Assignment 7

2. What are Organisational barriers of communication?

3. What is meant by psychological barriers to effective communication?
4. What do you mean by personal barriers of communication?

3/4 Mark Questions

1. Barriers to effective communication exist in all organizations to a greater or
lesser degree. State measures to overcome these barriers.
2. Describe any four semantic barriers of communication.

3. Describe any four organisational barriers of effective communication. (All

India 2011)

5/6 Mark Questions

1. List the barriers of effective communication. Explain any two.

CASE STUDY

1. Neeraj, a sales representative of ‘Omida Ltd.’ has changed seven jobs in the last
one year. He is a hard working person but is not able to finalize deals with the

customers due to his inadequate vocabulary and omission of needed words.
Sometimes he uses wrong words because of which intended meaning is not

conveyed. All this created a misunderstanding between him and his clients.

a. Identify the communication barrier discussed above.
b. State the category of this communication barrier.

c. Explain any other communication barrier of the same category.

2. Rajeev started working in an MNC. He was very devoted towards his job.

However, whenever he used to communicate with his subordinates they were
unable to understand him. The reason behind this problem was that he himself
was unsure about the concept he used to explain to the subordinates. This

problem was taking place on a daily basis. One day he got an order form his senior

to fly to Goa for a project meeting. There he started explaining his concept to
others but there were many aspects which the team of Goa wanted to explain to