Page 3 - Lesson Notes
P. 3
Sample Letter
Sector 17________________________________________________________________________________
Sender’s Address
Wayback Street____________________________________________________________________________
__________________________________________________________________________________
3 November 2020__________________________________________________________________________
Date
__________________________________________________________________________________________
The Manager______________________________________________________________________________
Recipient’s Address
Modern Restaurant_________________________________________________________________________
Mudford__________________________________________________________________________________
__________________________________________________________________________________________
Subject
Subject: Complain about poor quality of food._________________________________________________
__________________________________________________________________________________________
Salutation
Sir/Madam________________________________________________________________________________
__________________________________________________________________________________________
Introduction
I am writing to complain about a meal we had in your restaurant yesterday.______________________
__________________________________________________________________________________________
We had booked a table for six but when we arrived there, all tables were reserved and we had to___
wait for more than 45minutes to sit down.From a menu of 12 dishes, only four were available and
their quality was poor. The fish, in particular,tasted awful. The service was also delayed and casual.
_________________________________________________________________________________________
Body of the Letter
__________________________________________________________________________________________
We have been regular customers of your restaurant but it is the first time, we have received such___
poor service. I am not asking for a refund but I would like you to improve the quality of your dishes
and service._______________________________________________________________________________
Complimentary Closure
__________________________________________________________________________________________
Yours humbly______________________________________________________________________________
Name and Signature
Ravi Mishra________________________________________________________________________________

