Page 3 - Lesson Note 2
P. 3
Motivation Process: Motivation process is based on human needs. A simple model
to explain motivation process is presented below. The following example explains
the process of satisfaction of human needs. Ramu is very hungry since he did not
have breakfast in the morning. By1.00 P.M., he became restless and started
walking on the road in search of a hotel for snacks or meals. After walking for 2
kms, he could find a hotel where roti and dal was available for Rs. 10. Since he had
only Rs. 15 in his pocket, he paid Rs. 10 and had a satisfying meal. After taking a
meal, he felt that he had regained energy.
An unsatisfied need of an individual creates tension which stimulates his or her
drives. These drives generate search behaviour to satisfy such need. If such need is
satisfied, the individual is relieved of tension.
Importance of Motivation: In the example of Tata Steel you have seen how the
direction, motivation and effective leadership has taken the company forward.
Even communication systems in the company have encouraged employees to
achieve targets. Motivation is considered important because it helps to identify and
satisfy the needs of human resources in the organization and thereby helps in
improving their performance.
It is the reason why every major organization develops various kinds of
motivational programmes and spends crores of rupees on these programmes. The
importance of motivation can be pointed out by the following benefits: