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meeting Long Instantaneous
customers'/internal
requirements

Opportunity for Much more Less
inter- personal
touch
Less. However, for digit
Opportunity for
physical pre- able products such an
sampling of the Much more opportunity is
products tremendous. You can pre-
sample music, books,
journals, software, videos,
etc.

Ease of going global Less Much, as cyber space is
truly without boundaries
Much, as IT sector is
Government Shrinking among the topmost
patronage priorities of the

government
Technically and
Semi-skilled and even
Nature of human professionally qualified
unskilled manpower
capital personnel needed
needed.
Low due to arm's length High due to the distance
Transaction risk transactions and face-to- and anonymity of the

face contact. parties

OUTSOURCING: CONCEPT

1. Outsourcing is yet another trend that is radically reshaping business. It
refers to a long-term contracting out generally the non-core and of late
even some of the core activities to captive or third party specialists with
a view to benefitting from their experience, expertise, efficiency and,
even investment.

2. This simple definition leads one to the salient features of the concept that
are not peculiar to an industry/ business or country, but have become a