Page 1 - Microsoft Word - Home assignment 19 Directing Meaning Importance

SAI INTERNATIONAL SCHOOL

CLASS-12TH
BUSINESS STUDIES
Chapter 12: Consumer Protection
Topic: The Consumer Protection Act, 1986, Consumer Rights & Responsibilities

(Home assignment - 49)

ASSESSMENT MCQ:
1. Rights of consumer are protected under ___________
(a) Consumer protection 1986
(b) Consumer protection 1990
(c) Consumer protection 1982
(d) Consumer protection 1991

2. How many rights does a consumer have under the Consumer Protection Act, 1986?
A) 8
B) 6
C) 4
D) 5
3. The consumer has the right to get compensation against unfair trade practices under right
to…………
(a) Right to choose
(b) Right to seek redressal
(c) Right to safety
(d) Right to safety
4. Which of the following are the ways and means of consumer protection?
(a) Self-regulation by the business
(b) Business associations
(c) Government
(d) All of the above

HOME ASSIGNMENT

1 Mark Questions

1. ‘The consumer has a right to acquire knowledge and be a well-informed consumer
throughout life’. State what type of knowledge is required by the consumer in the above
Stated right. .
2. State what is to be informed to the consumer under right to be informed?
3. What is meant by right to be heard to a consumer?