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5/6Mark Questions




                       1. Explain the various steps involved in the process of control




                    CASE STUDY




                       1. Gagan  is  trying  to  apply  a  function  of  management  in  his


                          department. First he lets his team perform according to their

                          best potential. Then in a meeting he calls all and asks his team


                          to check what they have performed. One day it was found that

                          the total number of units produced were 20 less than the set

                          target. It was decided that no worker will go home unless and


                          until this gap of 20 units is overcome.

                       a. Which function  of management  is being performed by Gagan


                          and his team?

                       b. What is ’20’ in the above case?


                       c.  At which stage of management do you think the target was set?

                          What is its significance now?

                    2. Samsung is a producer of an advanced phone. The firm qualified


                    its  engineer  from  Japan.  They  trade  their  mobile  phone

                    internationally and domestically. Samsung had a strong market share


                    and loyal buyers because of its quality. From the first financial year,

                    the firm has been inadequate to accomplish its objective because of
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