Page 3 - Microsoft Word - MM code -241505010101

E-business playing a critical role in to help the organizations to prosper:

e-business is playing a critical role in the following ways and thus helping the organizations to prosper.
Due to this reason it became a key component in the business.

 Direct and instantaneous support to the customers to resolve their queries.

 Making up-to-date information about their products or services through website

 Globalization and reaching out to the customer in the remote/rural areas

 Elimination of unnecessary distribution channels to increase the delivery speed while reducing
the costs

 Due to their online presence and online sales, the cost, energy and time are saved.

 Monetary transactions are done electronically. This increases security and reduces the risk.

 Easier to launch new products and/or services as their reachability to the end user is improved
through websites, newsletters, emails etc.

 The computerization reduces the manpower and there by increases the efficiency and reduces
the cost. This results in more competitive prices and increased sales.

e-business and e-commerce ,a comparison:

No. e-business and e-commerce represent different areas of business. They can be distinguished as
follows.

Point of e-business e-commerce
view

Definition e-business refers to the running of the business e-commerce refers to the electronic communication
operations using internet. They can be applied in between different enterprises. Thus the
industrial as well as commercial and trade related communication can take place between an
activities. enterprise and

 associated enterprises

 business partners

 financial investors and institutions

 Government bodies