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6 ____________has played a major role in spreading out production of services across
countries.
a) Computer
b) Telephone
c) Internet
d) ICT
7 In recent times, technology in the areas of telecommunications, computers, Internet has
been changing rapidly. Telecommunication facilities (telegraph, telephone including
mobile phones, fax) are used to contact one another around the world, to access
information instantly, and to communicate from remote areas.
Analyse the situational information given above and choose the option that best
shows the factor that facilitates globalisation
a) Invention of computers
b) Spread of telephones
c) Globalisation
d) Development in ICT

8 e-mail stands for
a) Electronic Mail
b) Electrical Mail
c) Emergency Mail
d) Electricity Mail