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SAI INTERNATIONAL SCHOOL

                                                                   th
                                                        Class-12
                                                   Business studies

                                                CHAPTER -7 Directing
                                           Topics: Elements of Directing

                                               (Home Assignment- 20)


               MCQs:

               State with reasons whether the following statements are true or false.
                   1.  Motivation is one of the elements of directing.
                   2.  Directing takes place at the top, middle and bottom level of management.

                   3.  Directing flows in upward direction
                   4.  Motivation is an integral feeling

                   5.  Motivation stimulates people to take up work voluntarily.
               1 Mark Questions

                   1.  Define Motivation.
                   2.  What are the elements of directing?

                   3.  Explain the process of motivation.
               3 Mark Questions

                   1.  What is motivation? What are its features?
                   2.  Define  motivation.  How  does  it  improve  efficiency  and  facilitate  the

                       accomplishment of organisational goals?
               5-6  Mark Questions


               Question 1: Anurag has joined as a supervisor in a hospital. He realizes that the
               support staff workers are not working up to their full potential. Due to a constant

               conflict  with  the  management  on  wages,  they  have  developed  an  indifferent
               attitude  towards  it.  The  workers  have  become  lazy  and  tend  to  avoid  work.

               Moreover, there are a few internal differences amongst the workers. In order to
               motivate  them  he  starts  giving  them  praise  and  encouragement  as  a  result  of
               which the workers slowly start showing improvements in their work performance.

               In the above context:
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